Frequently Asked Questions

Q1 Should I contact the ferry company before the sailing date to verify the departure time?

Q2 Can my e-ticket/ticket/voucher/boarding card be used with any ferry company operating on the same route?

Q3 What happens in the event of my booked ferry being cancelled by the ferry company?

Q4 What is the latest time for 'check-in' at the ferry company's port office and can I check-in the day before?

Q5 Do I need to obtain a visa in advance for entry into Turkey?

Q6 What are the regulations relating to taking a foreign registered vehicle into Turkey?

Q7 What is the difference between the Cruise Port and the Castle Port in Bodrum and which port should I go to?

Q8 Can I take my pet onto the ferry, is there a charge and what documents do I need?

Q9 Can I cancel my ferry booking and will I get a refund?

Q10 After I make the booking, how will I receive the ticket?

Q11 When I make an 'Online-Booking', is the booking confirmed and my credit card charged immediately?

Q12 Is the E-Voucher I receive also used for the return crossing?

Q13 Is my credit card information secure, Firefox says FerriesToTurkey.com is not secure?

Q14 The ONLINE BOOKING forms are only for a maximum of 4 persons, how can I make a online booking for more than 4 persons?